Privacy Policy
Effective Date: January 1, 2025
At Downey Tinting, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website (downeytinting.com) and use our services. This policy complies with the California Consumer Privacy Act (CCPA).
What Information We Collect
We may collect the following types of personal information when you interact with our website:
- Contact Information: Name, phone number, email address, and vehicle details submitted through our contact and quote forms.
- Analytics Data: IP address, browser type, device information, and pages visited, collected automatically via Google Analytics 4 (GA4).
How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your quote requests and inquiries.
- To schedule appointments and communicate with you regarding our services.
- To analyze website traffic and improve our user experience.
Third-Party Services
We use third-party services that may collect data about your interaction with our site:
- Google Analytics 4: Used to understand website traffic. You can opt-out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
- Google Maps: Embedded maps may collect IP addresses and usage data in accordance with Google's Privacy Policy.
Payment Information
We do not collect or store payment information on our website. All payments (cash, credit, debit, tap) are processed securely in-person at our shop.
Your CCPA Rights (California Residents)
If you are a California resident, the CCPA grants you specific rights regarding your personal information:
- Right to Know: You have the right to request what personal information we have collected about you.
- Right to Delete: You have the right to request the deletion of your personal information, subject to certain exceptions.
- Right to Opt-Out of Sale: Downey Tinting does not sell your personal information to third parties.
- Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights.
Contact Us for Privacy Requests
If you have any questions about this Privacy Policy or wish to exercise your CCPA rights, please contact us:
- Phone: (562) 622-0109
- Address: 9112 Firestone Blvd, Downey, CA 90241